1. Information We Collect

We collect information that you provide directly to us, such as when you contact us, sign up for newsletters, or use our resources.

• Personal Identifiers: Name, email address, phone number.
• Technical Data: IP address, browser type, device information, pages visited.
• Usage Data: How you interact with our platform, including research materials accessed.
• Communication Data: Correspondence with our team via email or contact forms.

Automated Collection

We use cookies and similar tracking technologies to analyze trends and improve user experience. You can control cookie settings through your browser.

2. How We Use Your Information

Your data is used solely for legitimate purposes related to our mission of providing housing stability research and community resources.

• To provide, operate, and improve our informational services.
• To communicate with you regarding your inquiries or requested resources.
• To send educational newsletters and updates on homelessness prevention research (with your consent).
• To analyze website usage for internal research and service enhancement.
• To comply with legal obligations.

We do not use your personal data for automated decision-making or profiling.

3. Data Sharing and Third Parties

We are committed to protecting your privacy and limit data sharing.

Service Providers

We may share data with trusted third-party service providers (e.g., hosting, analytics) strictly under contractual agreements that mandate confidentiality and security.

Legal Requirements

We may disclose information if required by law, to protect our rights, or to prevent harm.

We do not sell, rent, or trade your personal information to any third parties for marketing or commercial purposes.

4. Your Data Protection Rights

You have rights regarding your personal data. To exercise these rights, please contact us at the details below.

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal limitations.
• Restriction/Objection: Object to or request restriction of processing.
• Withdraw Consent: Withdraw your consent for communications at any time.
• Portability: Request transfer of your data to another organization.

We will respond to your request within one month. You also have the right to lodge a complaint with a supervisory authority.

5. Data Security and Retention

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or destruction.

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Typically, inactive user data is anonymized or deleted after 36 months.

6. Contact & Updates

For any privacy-related questions, requests, or to report a concern, please contact our data protection contact:

Email: info@shelterhomeless.com
Phone: 547 917 2837
Address: 19265 Nader Mills

We may update this Privacy Policy periodically. The latest version will always be posted on this page with an updated effective date.

Last Updated: April 15, 2024